Area Sales Manager-Personal Loan (DST)

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As an Area Sales Manager for Personal Loan at IDFC First in Mumbai, your main responsibility will be to scale up the business for Personal Loan lending in the designated area. You will achieve this by delivering banking needs to customers in a cost-efficient and technology-effective manner. Collaboration with various teams like Retail team, Product Head, Operations, Sales, IT, Credit, and BIU will be crucial for the success in this role. Your ultimate goal is to provide a seamless and fulfilling customer experience and establish IDFC First as the primary bank for all banking needs. **Key Responsibilities:** - Acquire Personal loan customers in the identified segment and generate references from the specified catchment area - Grow the AUM base for Personal Loan lending solutions while meeting revenue, cost, profitability, and portfolio quality targets - Collaborate with the Product Head Personal Loan to offer customers best-in-class solutions and ensure appropriate incentivization for key DST's - Develop a channel mix strategy and build relationships with Digital marketplace partners and key alliances - Design a customer journey that leads to customer delight and makes IDFC First their preferred banking partner - Monitor distribution channel success through RM training, enablement, integration of alliance channels, improved TAT, and intervention in low productivity locations - Ensure internal compliances and regulatory frameworks are successfully adopted across the business - Work with the Head of Collections to reduce net credit loss and delinquency metrics **Managerial & Leadership Responsibilities:** - Attract and retain top talent for key roles within your reporting structure **Qualification Required:** - Graduate in any discipline (Full Time) - Post Graduate in any discipline (Full Time) In summary, as an Area Sales Manager for Personal Loan at IDFC First, your role will involve acquiring and growing the customer base for Personal Loan lending solutions, ensuring customer satisfaction, and establishing IDFC First as the primary banking partner for customers. Your collaboration with various teams and focus on compliance and leadership will be essential for success in this role.,

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