Field Application Engineer, HELIAX

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ANDREW, an Amphenol company, is seeking a Field Application Engineer to support and drive growth for their HELIAX Fiber-to-the-Antenna and RF Connectivity portfolio. The role involves collaborating with various teams to expand solutions, support customer deployments, and guide new product development, with a strong focus on system architecture and product integration.


Responsibilities

  • Providing innovative ideas, customer insights, and technical research to support new product development from concept through launch
  • Supporting the introduction of new products by gathering customer requirements, developing specifications, and partnering with Product Management to deliver fit-for-purpose solutions
  • Delivering field technical support, including sales presentations, product demonstrations, installation assistance, troubleshooting, and maintenance guidance
  • Providing product and application training for customers and internal teams
  • Offering pre-sales technical support for complex applications, including adapting solutions to meet customer network configurations
  • Serving as the technical subject matter expert for the HELIAX® portfolio and supporting field issues to ensure a successful customer experience
  • Supporting Sales teams with proposals, customer meetings, and strategy development
  • Generating and supporting new business opportunities with existing and new customers

Skills

  • Bachelor's degree or diploma in Engineering, Telecommunications, or related discipline
  • 5–7 years of relevant field or industry experience
  • Experience in wireless telecommunications, especially in customer-facing or field deployment roles
  • Demonstrated ability to build strong technical relationships with key customers and identify new opportunities
  • Strong analytical, problem-solving, and communication skills with the ability to simplify complex technical concepts
  • Creative problem-solver with the ability to adapt to changing priorities while maintaining focus on business outcomes
  • High attention to detail and proficiency in developing clear reports and presentations
  • Have technical experience with wireless network architectures such as Macro, Small Cell, or DAS
  • Bring hands-on knowledge of Fiber and RF connectivity solutions
  • Have previous telecommunications industry experience supporting product or system deployments
  • Demonstrate strong leadership, interpersonal, and communication capabilities
  • Are proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint)
  • Show curiosity, initiative, and a willingness to learn and take on new challenges
  • Bring innovative ideas to improve products, processes, or customer outcomes

Company Overview

  • At ANDREW®, we are excited to announce our return with a renewed focus on innovation and excellence. It was founded in 1937, and is headquartered in , with a workforce of 1001-5000 employees. Its website is https://www.andrew.com/.

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