Virtual Tour Desk Specialist

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Title: Virtual Tour Desk Specialist

Location:Nevada | Arizona |Florida

Job Description:

Work Type: Remote, Full Time

Job ID: JR85645

Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott® hotel properties to promote the Marriott Vacation Club Destinations® Program. As a Vacation Sales Concierge, you will offer hotel guests financial incentives in exchange for learning about our points-based ownership product.

POSITION SUMMARY:

  • Perform general office duties to support Sales - Marketing (e.g., filing, sending emails, typing, sending outgoing faxes, delivering incoming faxes, copying, opening or distributing mail).
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Gather materials and assemble information packages and marketing materials (e.g., brochures, promotional materials, maps, price lists, or menus).
  • Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a property.
  • Record, calculate total, and report numbers of package sales/tours sold to manager/supervisor on a daily basis.
  • Generate letters, invitations, and final participant/attendee lists.
  • Maintain and update databases, spreadsheets, and electronic filing systems related to Sales and Marketing activities (e.g., tours, mailings).
  • Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Read and visually verify information in a variety of formats.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
  • Previous admin experience. Open schedule to days, nights and weekends

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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